Change is a planned and systematic approach to dealing with the reshaping of an organisation's goals, processes, services, structure or technologies. 

Our team can assist with reviewing, developing and implementing changes on all levels of the organisation or sector, including hands-on, service delivery and management changes.  Instead of addressing only one change, our process can be tailored to review all unique challenges and develop a roadmap that describes the long term and immidiate change management process. 

Why are we successfull?  All our consultants have hands-on and managerial experience in similar services and managed services or organisations, therefore understand how the change will impact all areas of the organisation, such as services delivery, financially, management or executives.. 

Some projects can be too large, complex or there is just not enough time or staff available to give the project any chance of succeeding. 

Our team can assist with planning, managing, implementing and finalising a project. Beside knowledgable in all project management aspects, our team has also experience in aquiting funding with local, state and australian private and government funding bodies.

Do you want us to start and train current staff to take over? No problem! We can involve staff (paid or unpaid) in all aspects of the project and setup a training program to ensure staff are confident on how to implement the project, liaise with stakeholders and report to management on progress. 

Organisations that are starting a new service or want to merge services sometimes need assistance. 

Our team can assist with developing a planned approach, policies, procedures, poisition descriptions or budgets. 

We can liaise with staff, unions, funding bodies or other stakeholders to prepare for and implement the change with the ultimate aim of no or limited disruption to service delivery. 

We can assist in relocating services to new locations. or assist in addressing urgent issues. Our consultants have hands-on and managerial experience in seting up or merging in similar services.

Community organisations are well known for their ability to setup and commence new services or projects within a short time frame. Reporting is therefore not always the first priority.  

To retrofit the reporting requirements can be challenging as IT, software and reporting systems need to be setup or adjusted to measure and produce the required reports. 

This is where you need a person that understands the service that is delivered, the reporting requirements, software and has the ability to translate the requirements to IT.  Very rare to find this person you say? TUCIS has consultants who are specialised in this area. Give us a call and let us know your challenge, we'll explain it in plain language what possible solutions are. 

What about training staff that are good with people however not with computers. We have Social Workers specialised in explaining how to use the software, enter information and procude reports in a fun and free from technical jargon.